- 100% Refund
- How do I return the product to Gemone diamonds within 30 days?
- Will I have to pay for shipping the product back to you in case of any problem?
- Will you withhold some shipping charges when I return the product within 30 days?
- What do 30 day return policy mean?
- Lifetime exchange policy
- Who we are?
- Free Shipping
- Handling Time
- Customer Delight
Our 30-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a 100% full refund or exchange as per your wishes once we receive the item. shipping charge is not payable.
How do I return the product to Gemone diamonds within 30 days?
1. Call our customer care or put us the mail at [email protected] , and let us know that you want to return item because of specific reason.
2. You will return the package with the tracking, the parcel must include your Name and address, contact details and original package which we send you.
3. Make sure you use Temper proof package, so that once the package is sealed, it cannot be opened unless destroyed.
4. Once your returned item is received by Gemone Diamonds. your refund or new item will be processed shortly.
5. We are not liable if your package has been detained at the custom or tempered.
Will I have to pay for shipping the product back to you in case of any problem?
Yes, You need to pay for the return shipping. you can choose return shipping based on your budget and taking security concerns in the account.
Will you withhold some shipping charges when I return the product within 30 days?
No. When we said, we’ll return the money you paid in full, we meant it.
What do 30 day return policy mean?
Our 30-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a full refund or exchange, within 30 days of the date of purchase. Yes, It’s that simple. We can only accept the product without custom engraving, in its original condition and with the certification.
Lifetime exchange policy
Gemone Diamonds offers a Lifetime Exchange Policy covers only loose diamonds and gemstones. If the diamonds Gemstones are intact, the piece may be exchanged for any other item that must be 200% value of earlier item.At the time of exchange, presentation of certification card or payment copy is required.
Who we are?
We are Diamond manufacturer and jeweler. Our founders have got more than 50 years of experience in the Diamond industry. We are having our own diamond cutting and polishing unit with more than 120 workers. we are also having our hand made jewellery unit and CAD/CAM oriented latest jewellery manufacturing unit.
We do import rough diamond and cut and polish fine diamond to be studded in the jewellery. our major part of sales is loose diamonds. we are specialized in manufacturing any brand jewellery as per custom orders and sizes.
Gemone Diamonds provides free delivery/shipping on all items through out the world via india post registered shipping with tracking id. if the buyer wish to have the product delivered they will have to choose from paid options of SPEED POST, USPS.COM, DHL and others.
Gemone diamonds keeps almost 80% of its item in stock, that includes diamonds ,gemstones and regular fast selling items which would be shipped almost same day. Other jewellery items, or customized items we need to have a time from 3 to 7 working days to make it as per your parameters. Holidays/indian festival and weekends not counted.
Need help Think we could have done something better
We are listening and happy to do what we can to improve. Please let us know.
We can be reached at [email protected] or at 091-9375520003 between 9am-9pm, 6 days a week.