Our 30-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a 100% full refund or exchange as per your wishes once we receive the item. Our shipping charge is not payable.
The returning of the product
Call our customer care or put us the mail at [email protected]
, and let us know that you want to return an item because of a specific reason. You will return the package with the tracking, the parcel must include your Name and address, contact details and original package which we send you. Make sure you use Temper proof package so that once the package is a seal, it cannot be open unless it destroyed. Once your return item receives by Gemone Diamonds. Your refund or new item will process shortly. We are not liable if your package is in detain at the custom or temper.
Return Product shipping
Yes, you need to pay for the return shipping. So, you can choose return shipping based on your budget and take the security concerns in the account.
Withhold some shipping charges when returning?
No. When we said, we’ll return the money you paid in full, and we really meant it
30 Days Return Policy Mean
Our 30-days No Questions asked Return Policy, gives you the time to make sure your purchase is perfect. So, if you need to return it for any reason, we’ll happily provide you with a full refund or exchange, within 30 days of the date of purchase. Yes, It’s that simple. We can only accept the product without custom engraving, in its original condition, and with the certification.
Life Time Exchange Policy
Gemone Diamonds offers you with a Lifetime Exchange Policy and covers only loose diamonds and gemstones. So, if the diamonds or Gemstones are intact. Then the piece may be in exchange for any other item that must be 200% value of the earlier item. At the time of exchange, presentation of a certification card or payment copy must require.
Who we are
We are the manufacturer of diamond and jewelry. Our founders have got more than 50 years of experience in the Diamond industry. We are having our own diamond cutting and polishing unit with more than 120 workers. here, we are also having our hand-made jewelry unit and CAD/CAM-orient latest jewelry manufacturing unit. We import the rough diamond and cut and polish the fine diamond to be in a stud in the jewelry. So, Our major part of sales is loose diamonds. We specialize in manufacturing any brand jewelry as per the custom orders and sizes.
Gemone Diamonds provides free delivery/shipping on all items throughout the world via India post registered shipping with tracking id. If the buyer wishes to have the product delivered they will have to choose from paid options of SPEED POST, USPS.COM, DHL, and others.
Gemone diamonds keep almost 80% of its item in stock, that includes diamonds, gemstones. And also the regular fast selling items which would ship almost on the same day. Other jewelry items, or customized items we need to have a time from 3 to 7 working days to make it as per your parameters. So, Holidays/Indian festival and weekends not counted.
Need help Think we could have done something better
We are listening and happy to do what we can to improve. So, please let us know.
We can be in reach at [email protected]
or at 091-9375520003 between 9am-9pm, 6 days a week.